VOLUNTEER

VOLUNTEER

 Don’t just watch the action .Be part of it!

We are looking for enthusiastic volunteers to help bring The Lakes 3000 Ultra to life.

Every great event is powered by more than just the runners, it is the volunteers who make the magic happen! When you join us, you are not standing on the side-lines, you are right at the heart of the adventure. You’ll see the grit, determination and joy of every participant up close, while knowing you played a vital role in their journey.

It is hard work but guaranteed laughter, camaraderie and being part of something unforgettable.

What You will Receive

Volunteering is unpaid, but your commitment is well rewarded. As a volunteer you will receive:

• Volunteer merchandise including event t-shirt
• meals plus hot & cold drinks.
• Free parking
• Mileage reimbursement for use of your own vehicle (event purposes only)
• PPE applicable to your role
• Credit for the following year event (redeemed with 12 months. No cash transfers)
• A brilliant weekend spent with The Lakes 3000 Ultra team

 How to Get Involved.

Email us today with the following info:

• Contact details
• · The day(s) and times you’re available (day or night)
• Whether you’d like to be paired with a friend. If so, include their name
• · Any previous volunteer experience - your skills are valuable to the event!
• Preferred checkpoint or position, if any
• If you hold a driving licence for a 3.5-ton van and are willing to drive
• Anything else you’d like to add that will help us deliver a fantastic experience for participants.

Ensure you read and acknowledge the Volunteer T&C’s before applying for a position.

We can’t wait to welcome you to the team!

ROLES

Start & Finish Line Team.

The Start/Finish Line is the heartbeat of the event where excitement begins and celebrations end. Registration can be a busy and stressful time for runners, so it’s up to us to ensure everything runs smoothly. This team plays a vital role in creating a welcoming environment, guiding runners through their final steps and ensuring the event closes with the same professionalism and energy it began with.

Key responsibilities include:

• Assisting with parking, tracker allocation, bib number collection and a variety of other essential tasks that help participants feel supported and ready to race.
• Assist with awards ceremonies, food service areas and general marshalling

Aid Station Crewing (ASC)

The ASC are more than just helpers they are the bloodline of the event. They operate under the guidance of an Aid Station Captain.

We require a minimum of four ASC members at every station throughout the event.

Key Responsibilities

• Set-up: Build temporary shelters or prepare indoor halls to create a welcoming space.
• Runner Support: Assist participants with refilling bottles and hydration packs.
• Food Service: Lay out and maintain food and beverages for runners to help themselves.
• Atmosphere: Provide boundless enthusiasm, encouragement and care. Lifting the spirits of runners who may be tired, sore or in need of a morale boost.

Your energy and encouragement can make the difference between a runner giving up or pushing through to the finish

Control Room & Admin Team

The Control Room is the nerve centre of the event. You’ll play a vital role in keeping communication clear, calm, accurate and responsive across the course helping the team stay connected and the event running smoothly

.

Key responsibilities include:

• Radio Operations: Monitor event radio channels, relay messages across checkpoints, logistics and the event director. Keep a clear log of communications.
• Admin Support: Record runner progress, track volunteer shifts and log incidents or updates as they occur.
• Logistics Coordination: Assist with directing vehicle movements, equipment drops and Do Not Finish (DNF) pickups.
• ·Volunteer Liaison: Help manage sign‑in/out, meal distribution, and provide support to the wider team.

If you have relevant experience or feel confident taking on one of these roles, we’d love to hear from you. Tell us about your skills in your email application -whether that’s administration, logistics, radio communications or event support. Your experience helps us place you where you can make the biggest impact and feel comfortable.

Logistics Team.

The Logistics Team is the backbone of the event. You’ll ensure people, equipment and supplies get to where they need to be. This is a hands-on role for organised, practical people who enjoy being part of the action and making things happen behind the scenes.

Key responsibilities include:

• Equipment Transport: Move event equipment and supplies between checkpoints and aid stations.
• Volunteer Support: Drop off and collect volunteers at their designated locations.
• Runner Assistance: Pick up participants who are unable to finish and ensure they are safely returned to the event base.
• On‑Call Duties: Respond to logistical needs as they arise, keeping the event running smoothly.

Without the Logistics Team the event simply couldn’t function. You will be the link that keeps aid stations stocked, volunteers supported and runners cared for. It’s a role that combines responsibility with camaraderie and gives you a front‑row seat to the incredible effort of everyone involved.

This role is ideal for people who like variety, problem‑solving and being trusted with important tasks that make the whole event possible. 

Course Sweepers

Our unsung heroes who follow the runners, remove course markings, collect litter and leave the trail exactly as we found it. Along the way you’ll encourage those digging deep to reach the finish line whilst experiencing the route at a gentler pace.

If you enjoy being outdoors and want to play a vital role while keeping things light-hearted, this could be the perfect role for you.

All volunteers are an essential part of the event team, and to ensure consistency and safety, volunteers are bound by the same Race Rules as competitors, along with the following additional points

📋 Volunteer Rules (Additional to Competitor Race Rules)

. General Terms

• Volunteers: Nothing in this agreement should be interpreted as an offer of employment, paid work, or a contract for services. There is no obligation on you to assist Crystal Outdoor Events Ltd, nor any obligation on Crystal Events Ltd to provide volunteering opportunities.
• Contractors: Contractors will have received a separate written agreement or contract of services from the organiser. Contractors are bound by the terms outlined in that agreement.

. Good Conduct

• Volunteers and Contractors must uphold the good name and reputation of the Event and Organiser.
• At the sole discretion of the Organiser, anyone deemed to have behaved inappropriately will be required to leave immediately. In such cases, Volunteers will lose entitlement to travel expenses, event credits, and any other benefits, and must return all clothing/equipment issued.
• No smoking is permitted on the Event site. Smokers must be at least 100m away from others.
• Animals: Dogs or other animals are not permitted unless express permission is granted by the Race Director .
• Alcohol: May only be consumed when ‘off duty’, with no further responsibilities that day.

. Confidentiality

• Volunteers and Contractors may come into possession of sensitive or copyrighted information. This must be kept strictly confidential and not disclosed to any third party.

. Benefits

• Volunteers receive no financial remuneration.
• Agreed expenses (e.g. travel) will be reimbursed upon production of receipts.
• Benefits provided include:
• Main meals (breakfast, lunch, dinner)
• Event uniform and merchandise (when supplied)
• Uniforms should be worn when supplied, and any conflicting brand logos must be avoided.

 . Travel & Accommodation Expenses

• Travel expenses (parking, mileage for event duties) will be reimbursed after the Event with proof of payment.
• Accommodation costs are not covered.
• In the event of cancellation, Crystal Outdoor Events Ltd is not liable for costs incurred (travel, accommodation, equipment, etc.).
• The Organiser reserves the right to cancel, postpone, or amend the Event due to circumstances beyond its control (e.g. severe weather, natural disasters, terrorism, pandemics, local authority restrictions).

. Event Credits

• Credits may be used towards future event entry or transferred to another runner (by emailing Crystal Events).
• Credits are not exchangeable for cash.
• Credits must meet race rule criteria and runner declaration requirements.
• Once a credit is used to enter an Event, it is subject to the same Terms & Conditions as a paid entry. Withdrawal from the Event may result in loss of credit.

Volunteers are not employees or workers and are not entitled to wages or the National Minimum Wage. Any benefits offered, such as meals, uniforms, training or discretionary discounts on future event entry Credits, are provided solely as a thank‑you gesture for volunteering.

•   Crystal Outdoor Events Ltd may, at its discretion, offer volunteers a reduced entry fee (for example, up to 75% off) for a future event. This discount: is not

contractual and is not guaranteed.

• Is offered only at the discretion of the Organiser and may be withdrawn or amended at any time.
• Does not create any entitlement to wages, employment rights, or worker status.

Risk & Responsibility

• Volunteering at the Event is a potentially hazardous activity. Risks include serious injury, disablement, or death.
• Volunteers and Contractors are responsible for their own actions, safety, and any injury sustained.
• By volunteering, you confirm you are fit, healthy, and capable of performing the duties expected.
• Volunteering is undertaken with full knowledge of the challenges presented by the Event.
• Crystal Outdoor Events Ltd will take all reasonably practicable steps to ensure the health, safety, and welfare of volunteers during the event.

 . Safety

• The Organiser will take reasonable steps to ensure safety.
• Volunteers must immediately inform the Organiser if asked to perform a task they feel unsafe, untrained for, or unsuitable for.
• Volunteers are responsible for assessing their own suitability for tasks and must decline duties that could jeopardise safety.
• PPE will be provided for each role. Volunteers must also bring their own waterproof jacket, headgear, and suitable footwear.
• Volunteers should dress appropriately for weather conditions.
• The Organiser accepts no responsibility for loss, theft, or damage to personal clothing/equipment.
• Insurance: Volunteers are covered under the event’s public liability insurance.

. Media & UAVs

• Photography, film, video, and sound recordings may be taken during the Event. Volunteers consent to being included and waive all rights to such media.
• The Organiser has full authority to use this media worldwide, in perpetuity.
• Volunteers must follow all safety instructions when UAVs (drones) are in use.

. Data Protection

• Personal data provided by volunteers will be stored securely and used only for event administration.
• Crystal Events Ltd will comply with UK Data Protection law (GDPR). Data will not be shared with third parties except where legally required.

Withdrawal from Role

• If, for reasons beyond your control, you are no longer able to carry out your volunteer role for the event, we kindly ask that you give us as much notice as possible. This will allow us time to reassign responsibilities and ensure the event continues to run smoothly

⚖️ Statutory Rights

These Terms and Conditions do not affect the statutory rights of Volunteers or Contractors.